Hostaway
Last reviewed 28 July 2026 · Verification: public pricing page fetched; funding and Airbnb partner status verified against the investor announcement and the vendor's own dated post
At a glance
- Entry price (GBP)
- Not published
- Price last verified 28 July 2026
- UK-based
- No
- Free trial
- Not published
Vendor
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Best for
6-20 / 21-100 / 100+ / agency & owner-managed
Also listed under
UK signals
- UK-based
- NoHQ Toronto, Canada. No UK entity verified this session.
- UK support hours
- Not published
- Support channels
- Not published
- UK phone published
- Not published
- Billed in GBP
- NoNo prices of any currency are published; the pricing page shows only "Get a free quote".Source · Checked 28 July 2026
- UK VAT charged
- Not published
- VAT invoice provided
- Not published
- Payment rails
- Not published
- Data residency
- unstated
- ICO registration number
- Not published
- UK case studies published
- Not published
Pricing
- Pricing model
- quote-only
- Pricing published
- No — quote-only
- Entry price (GBP)
- Not published
- Quoted inclusive or exclusive of VAT
- Not published
- At 1 property
- Not published
- At 5 properties
- Not published
- At 20 properties
- Not published
- Booking fee
- Not published
- Setup fee
- Not published
- Minimum contract (months)
- Not published
- Free plan
- No
- Price last verified
- 28 July 2026Source
Fully quote-only. The pricing page publishes no currency, no figure, no minimum listing count, no trial, no setup fee and no contract length. The primary call to action is "Get a free quote".
Channel connections
| Channel | Connection type | Checked |
|---|---|---|
| Airbnb | direct API / official partner | 28 July 2026 Source |
| Booking.com | Not publishedNot verified to a vendor page this session. | Not published |
| Vrbo/Expedia | Not publishedNot verified to a vendor page this session. | Not published |
| Sykes Cottages | Not publishedNot verified either way. | Not published |
| Cottages.com / Hoseasons / Awaze | Not publishedNot verified either way. | Not published |
| Independent Cottages | Not publishedNot verified either way. | Not published |
Airbnb partner status: Airbnb Preferred+ Software Partner 2026. Vendor-published; not cross-checked against an Airbnb-published partner list.
Compliance features
- Stores licence number per property
- Not published
- Pushes licence number to listings
- Not published
- Certificate expiry reminders
- Not published
- Guest ID capture
- Not published
- Guest registration export
- Not published
- Counts let-nights per property per calendar year
- Not published
- Making Tax Digital ready export
- Not published
- On HMRC's recognised software list
- Not published
- VAT handling
- Not published
- Damage deposit handling
- Not published
- Security certifications
- Not published
Product features
- Unified inbox
- Not published
- AI messaging
- Not published
- Automated messaging
- Not published
- Upsells
- Not published
- Built in guidebook
- Not published
- Owner statements portal
- Not published
- Housekeeping module
- Not published
- Built in dynamic pricing
- Not published
- Direct booking site
- Not published
- Reviews management
- Not published
- Mobile app
- Not published
Company identity
- Legal entity
- Not published
- Companies House number
- Not published
- Founded
- 2015Source · Checked 28 July 2026
- Head office
- Toronto, Canada
- Ownership
- PE-backedPSG Equity invested from 2023; General Atlantic led a $365 million strategic growth investment, with General Atlantic and PSG Equity both becoming significant minority shareholders.Source · Checked 28 July 2026
- Employees
- Not published
- Status
- active
Our verdict
Hostaway is one of the two largest professionally-funded systems in this category, with customers collectively managing more than 100,000 properties in over 100 countries, backing from PSG Equity since 2023 and a $365 million growth investment led by General Atlantic. It has been an Airbnb Preferred+ Software Partner for four consecutive years and states it was rated Excellent in both categories Airbnb assesses, Integration Quality and Feature Offering, which is a meaningful signal on API reliability. For a UK buyer the significant finding is the opposite of a price: Hostaway publishes no pricing at all. There is no currency, no figure, no minimum portfolio size, no stated trial and no contract length on the pricing page, which offers only "Get a free quote". Quote-only pricing is normal at enterprise scale but unusual for a system that also markets to operators with a handful of properties, and it means a UK owner cannot compare Hostaway against a published GBP rate card without entering a sales process. No UK entity, UK support hours or UK phone number were located. No UK holiday-let channel connectivity is advertised. Buyers should ask specifically about GBP invoicing, VAT treatment and contract minimums at quote stage.
Written by The UK Holiday Let Software Directory editorial team. Nobody paid for this and nobody reviewed it before publication except us.
Third-party scores
No third-party score was pulled for this listing. That is a gap in our record, not a judgement on the product.
How this listing was checked
- Verification method
- public pricing page fetched; funding and Airbnb partner status verified against the investor announcement and the vendor's own dated post
- Verified
- 28 July 2026
- Last reviewed
- 28 July 2026
- Publisher relationship
- none
Sources
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