Guest screening, ID & damage protection
Waivo
Last reviewed 28 July 2026 · Verification: Public vendor pages fetched and read; no vendor fact-check email sent. waivo.com confirmed non-resolving.
At a glance
- Entry price (GBP)
- Not published
- Price last verified 28 July 2026
- UK-based
- No
- Free trial
- Not published
UK signals
- UK-based
- NoSource · Checked 28 July 2026
- Available to UK operators
- Not publishedNOT EVIDENCED EITHER WAY. No vendor page checked states which countries are eligible. The site offers Spanish, German and French language versions and the consultation form includes a country selector alongside a US state selector, which implies some non-US reach, but there is no statement that UK properties can be covered. Treat UK availability as unconfirmed - do not publish as available.
- UK caveat
- Not published
- Billed in GBP
- NoSource · Checked 28 July 2026
- UK VAT charged
- Not published
- UK support hours
- Not published
- UK phone published
- NoSource · Checked 28 July 2026
- Support channels
- Not published
- Data residency
- Not published
- ICO registration number
- Not published
Pricing
- Pricing model
- per-booking fee, volume-based, quote-only
- Pricing published
- No — quote-only
- Entry price (GBP)
- Not published
- Quoted inclusive or exclusive of VAT
- Not published
- At 1 property
- Not published
- At 5 properties
- Not published
- At 20 properties
- Not published
- Booking fee
- Not published
- Setup fee
- Not published
- Minimum contract (months)
- Not published
- Free plan
- Not published
- Price last verified
- 28 July 2026Source
What it does
- ID verification
- NoNo identity verification product evidenced on any vendor page checked.
- Risk scoring
- NoNo screening or risk-scoring product evidenced on any vendor page checked.
- Damage protection
- YesSource · Checked 28 July 2026
- Coverage limits
- Guest-caused damage limits of $500 to $20,000; vendor states the most commonly selected limits are $1,500 and $5,000. Liability limit stated as $1,000,000.CORRECTION for the blueprint, which recorded $1,500-$20,000: the vendor's stated floor is $500, not $1,500.Source · Checked 28 July 2026
- Products
- Waivo Enterprise - for professional property managers, volume-based pricing, WaivoNow - self-serve portal for independent hosts, White-label solutions for booking platforms and OTAsSource · Checked 28 July 2026
- Waivonow detail
- Self-serve. Protection ranges from $1,500 to $5,000 and covers building, personal property and theft, plus accidental and intentional guest damage. Vendor states "WaivoNow was designed for the independent host with 10 or fewer bookings per month" and targets hosts with 1-3 properties. Users "quickly enter a reservation, pay, and receive proof of protection in minutes".Source · Checked 28 July 2026
- Positioned as a deposit replacement
- YesPositioned explicitly as a security-deposit alternative.Source · Checked 28 July 2026
- Handles deposits
- NoDoes not collect or hold deposits; it replaces them.
- Claims
- Vendor states: "we promise to review and respond to every damage notice within two business days", with most responses inside 24 hours.Source · Checked 28 July 2026
Data protection & security
- GDPR statement
- Not publishedNo GDPR or UK data protection statement found on any page checked.
- ISO 27001
- Not published
- SOC 2
- Not published
- PCI
- Not published
Company identity
- Legal entity
- Not published
- Companies House number
- Not published
- Company status
- Not published
- Incorporated
- Not published
- Registered office
- Not published
- Founded
- Not publishedNot stated on any vendor page checked, including the "Who is Waivo?" page.
- Head office (vendor stated)
- Not published
- Country
- United StatesSource · Checked 28 July 2026
- Former name
- Not published
- Employees
- Not published
- Ownership
- Not published
- Status
- active
Our verdict
Waivo is damage cover and nothing else. There is no identity verification, no risk score and no screening layer, so it is not a like-for-like alternative to Truvi or Autohost - it competes only on the protection half of the category. What it does, it describes clearly. Limits run from $500 to $20,000 for guest-caused damage, with $1,500 and $5,000 the most commonly chosen; there is no deductible, and cover extends to intentional damage, theft with a police report, and pet damage. Liability is stated at $1,000,000. Claims are contractually answered within two business days, usually within one. Two routes exist: an enterprise product for property managers, and WaivoNow, a self-serve portal for independent hosts with three or fewer properties or fewer than ten bookings a month. For a UK reader there are three problems and they are all about disclosure. Pricing is entirely quote-only - the $15-per-booking figure circulating in industry write-ups appears nowhere on Waivo's own site. The underwriter is not named on any page. And crucially, Waivo publishes no country eligibility list at all, so whether a Cornish cottage or a Highland lodge can actually be covered is unanswerable from public information. The company is in Bozeman, Montana, with a US phone line, USD limits and no GBP pricing. Note also that waivo.com does not resolve; the live site is waivo.io.
Written by The UK Holiday Let Software Directory editorial team. Nobody paid for this and nobody reviewed it before publication except us.
Third-party scores
No third-party score was pulled for this listing. That is a gap in our record, not a judgement on the product.
How this listing was checked
- Verification method
- Public vendor pages fetched and read; no vendor fact-check email sent. waivo.com confirmed non-resolving.
- Verified
- 28 July 2026
- Last reviewed
- 28 July 2026
- Publisher relationship
- none
Something wrong on this page?
Corrections are the most useful thing anyone sends us, and they are free to make. Tell us what is wrong and where the correct figure is published, and we will fix it and re-date the page. Vendors do not need a relationship with us to have their own listing corrected.
Report an error on this listing
Every listed vendor also gets a free badge, with no obligation and no link required. About the badge programme.
Publisher relationship: none — no payment was received for this listing, and none would change it.